DEWA OTPDEWA OTP

Terms & Conditions

Last Updated: June 2026
By creating an account, depositing funds, or using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. Service Description

We provide virtual phone numbers and SMS OTP reception services for various countries, operators, and online platforms.
Number availability may vary at any time depending on providers, operators, and platform restrictions. We do not guarantee that all services will always be available.

2. Permitted Use

Users may only use our services for lawful purposes and in compliance with applicable laws and regulations.
The following activities are strictly prohibited:
  • Fraudulent activities
  • Identity theft or impersonation
  • Spam or unsolicited communications
  • Money laundering
  • Phishing or social engineering
  • Any illegal activities under applicable law

3. Account Registration

Users are responsible for providing accurate information during registration and maintaining the security of their accounts.
Any activity performed through an account is considered the responsibility of the account owner.

4. Deposits and Account Balance

Users may deposit funds using available payment methods on the platform.
Deposited funds will be converted into account balance and may only be used to purchase services available on the platform.
Account balances are non-withdrawable and non-transferable unless otherwise required by applicable law.

5. OTP Number Purchases

Once a virtual number has been successfully purchased, the service is considered delivered.
OTP delivery depends on third-party operators, providers, and the destination platform. We cannot guarantee successful registration, verification, or account creation on any third-party platform.
Users acknowledge that platform operators such as social media, messaging services, exchanges, or online services may reject, restrict, or ban virtual numbers at their sole discretion.

6. Refund Policy

Refunds may be granted only under the following circumstances:
  • The purchased number fails to receive an OTP.
  • A system error prevents order completion.
  • The provider confirms service failure.
Refunds will be issued as account balance only.
Refund requests will not be approved if:
  • The wrong service was selected.
  • An OTP was successfully received.
  • The destination platform rejects the account.
  • The user's account is suspended by a third party.

7. Pricing

Service prices may change at any time without prior notice due to provider pricing, market conditions, or availability.

8. Fair Usage Policy

We reserve the right to limit, suspend, or terminate accounts that:
  • Abuse the platform.
  • Exploit bugs or vulnerabilities.
  • Attempt unauthorized access.
  • Perform excessive automated requests.
  • Initiate fraudulent payment disputes or chargebacks.

9. Third-Party Services

Our platform relies on third-party providers, operators, payment processors, and telecommunications networks.
We are not responsible for interruptions, delays, failures, or policy changes made by any third-party service provider.

10. Limitation of Liability

Services are provided on an "as-is" and "as-available" basis.
We shall not be liable for:
  • Business losses
  • Lost profits
  • Account suspensions by third parties
  • Data loss
  • Service interruptions beyond our control

11. Termination

We reserve the right to suspend or terminate any account at our discretion if we believe the user has violated these Terms & Conditions.

12. Privacy

User information may be collected and processed for transaction processing, fraud prevention, customer support, and legal compliance.

13. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Updated versions will become effective immediately upon publication on the website.

14. Contact Information

If you have any questions regarding these Terms & Conditions, please contact our support team through the available contact channels listed on the website.
By using this platform, you agree to be bound by these Terms & Conditions.